I've been in the business for 20 years and never witnessed such disrespect and lack of cistomer service. My wife, 3 children and I got the buffet and were ignored. We asked 3 times for help with no responce. My wife (who is a server) then went straight over to the manager and asked why our server wasnt helping and why there were no crab legs available on the buffet. The restaurant was not even 1/2 full. He basically blew her off saying they had new crab legs out constantly but only had 1 broiler cooking them. No answer for the missing server. They could not care less and the food does not make up for the management's lack of intelligence.
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This is one of the better buffets I've been to. By that, I mean the food selection is large and the food tastes good. In addition to veggies, fried and grilled shrimp, fried chicken, several types of broiled fish, a chinese food selection, snow crab legs, mussels, sushi, oysters on the half shell, etc., they have a Mongolian grill, where you can select the type of food you want them to grill. One is steak, so there's something here for everyone. Cost is $10.95/11.95 on weekday and weekend. I think it's a good value.